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Warranty Guide

Warranty & Coverage

We stand behind every job with a labor warranty and partner with manufacturers who back their products for years — or even a lifetime. Download official warranty documents below or register your product online.

TNGD Labor Warranty

2 Years on all installation and repair work

Covers defects in workmanship. Does not cover damage from misuse, acts of nature, or normal wear on consumable components.

Manufacturer Warranty

Varies by product

Clopay, Hormann, Lifestyle Screens, LiftMaster, Chamberlain, and Genie each offer their own warranty programs. We process all claims on your behalf.

Warranty Documents

Download official manufacturer warranty documents for your records. All documents are in PDF format.

Clopay

Steel Garage Doors Warranty

Covers models 94, T40, T42, T50, T52, HDB, HDS, 4200, 5500, 70B series. Lifetime limited on sections for single-family residential.

Download PDF

Insulated Steel Garage Doors Warranty

Covers models 4050, 4300, HDG, 2050, 6200, 9130, 9200, HDP, 7200 series. Lifetime limited sections, 10-year windows, 3-year hardware/springs.

Download PDF

Composite Overlay Garage Doors Warranty

Covers GHxx, GHVxx models. Lifetime limited sections for single-family, 5-year paint/overlay, 10-year windows, 3-year hardware/springs.

Download PDF

Hormann

Residential Door Warranty

Covers all Hormann residential models including Pro Safe 2100, Therma Safe 3200, Clima Tech 4400, Style Safe 5200, Classic Safe 7200, and more. Lifetime limited on steel sections, 2-8 year hardware, 3-year springs.

Download PDF

Lifestyle Screens

Limited Lifetime Warranty

Covers all Lifestyle Screen products against defects in material and workmanship for the lifetime of original ownership. Limited to parts only — does not cover installer workmanship, screen mesh wear, or UV discoloration.

Download PDF

Need a specific warranty document? If your product or installation date isn't covered by the documents above, call us at (336) 604-6494. We maintain records of all installations and can provide your specific warranty details.

Register Your Product

Register your product directly with the manufacturer to activate warranty coverage. We recommend registering within 30 days of installation.

Frequently Asked Questions

What does the TNGD labor warranty cover?

Our labor warranty covers defects in installation workmanship for 2 years from the date of service. If an issue arises from how we installed or repaired your door, we fix it at no charge.

What about manufacturer warranties?

Manufacturer warranties vary by brand and product. Clopay offers lifetime limited warranties on residential steel doors. Hormann offers lifetime limited warranties on steel sections. Lifestyle Screens offers a lifetime limited parts warranty. See the documents below for full details.

Are springs covered under warranty?

Yes. Clopay covers hardware and springs for 3 years. Hormann covers springs for 3 years across all models, with hardware coverage ranging from 2 to 8 years depending on the model series.

How do I register my product for warranty?

Use the registration links below. Chamberlain/LiftMaster, Clopay, and Genie each have their own online registration portals. We recommend registering within 30 days of installation.

How do I make a warranty claim?

Call us at (336) 604-6494. We keep records of all installations and repairs. If your issue is covered under warranty, we schedule the repair at no cost to you. For manufacturer claims, we handle the process on your behalf.

Does the warranty transfer if I sell my home?

Most manufacturer warranties apply only to the original purchaser and are non-transferable. Our labor warranty is tied to the property address, so it transfers with the home.

What voids a warranty?

Unauthorized modifications, improper maintenance, damage from vehicles or storms, repairs performed by unlicensed individuals, and failure to follow manufacturer installation or maintenance instructions.