Terms of Service

1. Acceptance of Terms

By accessing and using the Top-Notch Garage Doors website (www.trytopnotchdoors.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Services

Top-Notch Garage Doors LLC provides garage door repair, installation, maintenance, garage screen doors, pressure washing, and related services serving the Piedmont Triad corridor from Statesville to Mebane, NC. Service availability, pricing, and scheduling are subject to change without notice.

3. Appointments and Scheduling

Appointments booked through our website or Square scheduling system are subject to availability. We reserve the right to reschedule appointments due to weather, emergencies, or other circumstances beyond our control. We will make reasonable efforts to notify you of any changes.

4. Pricing and Payment

All prices quoted on our website are estimates and may vary based on actual conditions, parts required, and scope of work. Final pricing is confirmed in a written estimate before work begins. Payment is due upon completion of service unless other arrangements are made in writing.

5. Warranties

Our labor warranty and manufacturer warranties are detailed on our Warranty page. Warranty coverage is subject to the terms and conditions specified therein and does not cover damage from misuse, acts of nature, or unauthorized modifications.

6. User-Submitted Content

By submitting reviews, photos, or other content to our website, you grant Top-Notch Garage Doors a non-exclusive, royalty-free license to use, display, and publish that content on our website and marketing materials. You represent that any content you submit is truthful and does not violate any third-party rights.

7. Intellectual Property

All content on this website — including text, images, logos, design elements, and code — is the property of Top-Notch Garage Doors LLC or its licensors and is protected by copyright and trademark laws. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

Top-Notch Garage Doors LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service in question.

9. External Links

Our website may contain links to third-party websites (manufacturers, scheduling services, design tools). We are not responsible for the content, privacy practices, or availability of these external sites.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Alamance County, North Carolina.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.

12. Contact

1. Scope of Service

Top Notch Garage Doors LLC (“TNGD”) offers residential and light commercial pressure washing including driveways, siding, decks, fencing, and more. We may decline unsafe or unsuitable surfaces.

2. Estimates & Pricing

Estimates valid for 30 days. Final pricing may change after inspection. Full payment due at service unless agreed otherwise.

3. Scheduling & Access Requirements

Customers must:

• Provide access to work areas
• Ensure working outdoor water supply
• Remove obstacles
• Secure pets and children
• Close all doors/windows before arrival
• Protect live power sources

TNGD is not responsible for water intrusion through worn seals, open windows, or live electrical exposure.

4. Customer Preparation Responsibility

Customers must complete all prep as instructed. TNGD is not liable for damage due to non-compliance with instructions or faulty seals.

5. Weather Policy

Services may be rescheduled for inclement weather.

6. Surface Acknowledgement & Liability Waiver

TNGD is not liable for pre-existing or surface defects. Cleaning involves risks, and fragile materials may suffer damage.

7. Chemical Use & Environmental Care

We use eco-friendly cleaners. TNGD is not responsible for incidental damage to plants or property near treated areas.

8. Right to Refuse or Stop Work

We reserve the right to stop work if unsafe conditions, exposed wiring, or aggressive animals are present.

9. Damage Claims & Satisfaction

Report concerns within 48 hours. Claims must be made within 5 business days with photos.

10. Marketing & Photography

TNGD may document work for marketing. Clients may opt out in writing.

11. Cancellations & Refunds

Cancel 48 hours in advance to avoid a $50 fee. Refunds processed in 7 business days. Late cancellations may incur fees.

12. Limited Service Warranty

7-day workmanship guarantee excludes regrowth, weathering, or issues from poor surface conditions.

13. Governing Law

Governed by North Carolina law. Venue: Alamance County.

14. Acceptance of Terms

By scheduling service or signing an agreement, client agrees to all terms and prep responsibilities.